
2026
DfS3: Website Design
How Does Website Design Communicate Value?
With a solid brand foundation (see part 2), there are three areas in website design that I believe are critical: information, interface, and interaction. In reality, they have some overlap, but I have separated them here for simplicity.
→ Information includes the central storyline, contexts for various audiences, and content such as copy, imagery, graphics, data visualizations etc.
→ Interface includes the website architecture, navigation and flows, website pages and the layouts, sections and elements within them.
→ Interaction includes the human factors, such as the user journey, controls, motion graphics, CTA's, usability, and responsiveness.
While making this, I realized something interesting:
→ The space between information and interface is what communicates.
→ Between interface and interaction is what calibrates.
→ And between interaction and information is what converts.
There's also an outer layer of understanding, intuitiveness, engagement, actions, performance and analytics. These are user-centric qualities or platform-centric functions that help the stakeholders through their journey, making it as seamless and streamlined as possible.
If you're someone looking to build an engaging website, DM me - we can make it easy.
Stay tuned for Part 4!

